Testimonials

Testimonials2017-12-04T22:07:48+00:00

Exceptionalism exemplified!

At A Touch of Class Limousine, we sweat the small stuff so you don’t have to. Providing an outstanding experience—from the moment of our arrival to the end of your journey—is at the core of our operation. Of course, a readiness to adopt emerging technologies, to maintain our fleet of exquisite luxury vehicles, and to obsessively schedule, organize and monitor each trip contributes to the exceptional service you receive. But our focus culminates on our customers. Read what they have to say…

“Hi A Touch of Class,

I reserved the 25 person bus on Friday for my brother’s birthday and St. Patrick’s Day and I just wanted to let you know we had an awesome experience. The bus size and amenities were perfect, my brother and his friends particularly loved the speaker system. We were very impressed with the sound and clear AUX hookup.

Our driver, Wayne, exceeded our expectations, he provided a welcoming and fun atmosphere. He knew the Cleveland area and West Park area very well. I didn’t have to give any directions as he knew exactly where he was going which allowed me not to worry and have an awesome time with my friends and family. He suggested a photo op with the Cleveland sign that was right by one of our stops and everyone loved it.

I will definitely be using A Touch of Class in the future and will hopefully request Wayne as our driver again. Thank you for the great experience and accommodations.

Best”

Jessica R

“We recently used them for 2 party’s and our wedding. Nina organized all 3 events and delivered excellent service! Our driver was personable and on time. Our bus and car was amazing! I would highly recommend them and will use then in the future for all of our events! We recently used them for 2 party’s and our wedding. Nina organized all 3 events and delivered excellent service! Our driver was personable and on time. Our bus and car was amazing! I would highly recommend them and will use then in the future for all of our events!”

Tammy

“I recently used them for a Bachelorette Party and am using them again for a Girls Night Out in 3 weeks. Our driver was great, on time and personable. Our party bus was clean, the ride was smooth and made all the stops we asked to go for. Our driver also made sure we were all accounted for before he left for another bar–can’t say many others would do that!”

Kathleen

Thank you so much Nina for your help! It worked out perfect! We want to book this again for next year and Eric too!!! Thank you for the last minute arrangements and we were all happy to not be driving at 1:00am in the blizzard!

Angela K

We recently used A Touch of Class for a bus trip to Vermont and our bus driver Michelle was Incredible. In my 14 years of taking buses with teams on long trips I can honestly say she was one of the best drivers I have experienced. She was friendly, professional, punctual, flexible and most important attentive and safe!

Mike C

Thank you for your help with getting my group to and from Toronto safely. The bus was really nice and a comfortable ride when traveling that sort of distance. Nikki was absolutely great! She fit right in and took care of us throughout the entire trip. I’d say one of the better drivers we’ve had in awhile!

Raphael C

It was a wonderful experience using your limousine services.  Dannie, the driver was very professional and courteous.  The company as a whole was quite professional throughout the planning process as well.  Thank you for such fabulous service!  We will definitely recommend your company as well as use you again in the future!  Thanks again!

Laurie C

My company booked service with A Touch of Class on 9/11/16. I had left my phone in the transport that your company had provided to our event at the Hilton. You were incredibly responsive and even sought me out in the ballroom of an event to return it to me. I thoroughly appreciate the level of your customer service. It was above and beyond. Again, I truly appreciate you and your team’s effort to correct my mistake. Thank you!

Robert L

“ Less than 24 hours before a corporate event, for which I had booked three busses, I received a call from the bus company that they could not supply the busses I had reserved and paid for in advance. That company had contacted A Touch of Class to see if they could handle the business.  We got on a conference call, and within 15 minutes Nina had found us three busses for the next evening and within an hour we had the paperwork completed. The busses were on time and called me with updated throughout the evening as they were doing shuttles for us. I have been an Event Planner for almost 20 years and this is one of the top five customer service  experiences I have had in those years. From now on A Touch of Class will be the bus provider for our clients!”

Beth B

“We use them for all our limo/ busing needs, personally and professionally. They are all very nice and professional, eager to help every experience be the best it can be. VERY CLASSY!!”

Jeayna